A smarter way to access services

Your time is
too valuable
to wait in line.

A smarter service experience starts here. Join queues digitally, follow your progress in real time, and spend less time waiting at the branch.

Secure access
Real-time updates
Less waiting

Queue overview

Your service journey

Live experience
Your ticket

SIM-REG-007

Service

SIM Registration

Waiting

Estimated wait

Live estimate

Queue position

Track your turn

Service journey

Stay informed
2
3
Ticket createdIn queueServed

ETHIO SELF SMART QUEUE

A more convenient way to experience service.

Designed around you

A better way to get things done.

From your first interaction to the moment you are served, everything is designed to make your service experience simpler.

01

Smart queue management

Get the right service ticket and let the system organize your place in the queue.

Built for convenience
02

Live queue updates

Stay informed with real-time queue progress, ticket status, and estimated waiting time.

Built for convenience
03

Self-service assistance

Explore service guidance and find answers before you reach the service counter.

Built for convenience

Simple by design

Three steps.
A smoother experience.

Getting the service you need should not be complicated.

01

Choose your service

Select the service you need and provide the required information.

02

Receive your ticket

Get your queue ticket and follow your position without standing in line.

03

Get served

Stay updated and head to your assigned counter when your turn arrives.

Your time. Your convenience.

Ready for a smarter queue experience?

Take control of your service journey. Start with ETHIO SELF SMART QUEUE today.